November 13, 2014
The 3rd WoolSafe Educational Conference held recently at the Museum of Carpet in Kidderminster proved to be the most popular WoolSafe Academy event to date, attracting scores of attendees from all areas of the carpet industry.
WoolSafe Academy, the education, training and professional development arm of The WoolSafe Organisation hosted the event to bring together the best carpet cleaners, inspectors and industry trainers from around the world for two days of seminars, networking and tours.
The packed programme covered topics as diverse as Mould Hazard Awareness, ‘Green’ Cleaning and Certification, Pet Urine Decontamination which led on to energetic presentations on ‘Modern Marketing’ techniques and effective Customer Relations Management.
Industry stakeholders attending included representatives from quality carpet manufacturers Brintons Carpets, Gaskell Wool Rich and Mr Tomkinson, buying group SMG, who represent several hundred carpet retailers and several carpet cleaning product manufacturers.
The diverse backgrounds of those that attended lead to very interesting discussions throughout the day, in particular during the open forum session. Opinions about the direction of WoolSafe programmes, in particular Wool Owners Warranty (WOW), were aired freely and at length leading to some generous offers of assistance to Service Providers and great ideas for future development.
The conference was followed by a well attended banquet at the Granary Hotel with WoolSafe Approved Service Provider Allan Simmons, an excellent magician, entertaining the diners.
The second day saw delegates going on a guided tour of Brintons Carpets, one of the oldest and most prestigious manufacturers in the world. The Museum of Carpet kindly arranged for special demonstrations of live weaving and ran the old Jacquard Wilton and Spool Axinster (possibly the last its kind in the world still working) machines.
"The 2-day event was very well received with positive reviews from all who attended. We would like to thank all the members, licensees and industry partners who supported the event and we look forward to the 4th Educational Conference sometime in 2016" commented Steve Bakker, WoolSafe International Marketing Manager.