A 100% wool rug, which is very expensive and measures 3×5 metres, needs freshening up after 2 years, but due to its delicate nature we are unsure whether to do it ourselves or get professional help.

You could try cleaning the rug yourself using a WoolSafe approved carpet shampoo, but this may not be the best way to do it. If the rug is from the (Middle) East it may have been dyed with vegetable dyes, or dyes with limited colourfastness to shampooing. Before any DIY cleaning, always test the carpet or rug for colour fastness in an inconspicuous area. There may be other problems with (in)stability of the backing, fringes, etc. We would therefore strongly recommend professional cleaning. Click here to find a cleaner who can help.